To start a return, please email us at email@example.com. To process your return as quickly as possible, please include the reason for the return, your name, address and order number. Your order number is included on your order confirmation email. We will then follow up with simple instructions to complete your return.
Yes. We are happy to exchange any unworn shoes for a different size and/or color. To start an exchange, email us at firstname.lastname@example.org. To expedite the process, please include your name, address, order number and the new size/color preference. We will then follow up with simple instructions to complete your return.
AKIN Gear will issue refunds within 48 hours of receiving the returned items (excluding weekends).