Common Questions

Returns & Exchanges

What is AKIN Gear's return policy?

We want you to absolutely love our shoes. If for any reason your order is not right for you, please reach out to us to start a return or an exchange. Returns must be unworn and in the original packaging.

How do I return an order?

To start a return, please email us at info@akingear.com. To process your return as quickly as possible, please include the reason for the return, your name, address and order number. Your order number is included on your order confirmation email. We will then follow up with simple instructions to complete your return.

    Can I exchange my order instead?

    Yes. We are happy to exchange any unworn shoes for a different size and/or color. To start an exchange, email us at info@akingear.com. To expedite the process, please include your name, address, order number and the new size/color preference. We will then follow up with simple instructions to complete your return.


    When will I be refunded?

    AKIN Gear will issue refunds within 48 hours of receiving the returned items (excluding weekends).

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